Cookie Policy
Effective date: April 1, 2026
Last updated: April 1, 2026
What are cookies?
This Cookie Policy explains what cookies are, how DSS Document, Shredding and Storage uses them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.
Types of cookies we use
Necessary
Necessary cookies are required to enable the basic features of [YOUR SITE], such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| __cf_bm | 1 hour | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| rc::a | Never Expires | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| wpEmojiSettingsSupports | Session | WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly. |
| rc::c | Session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| zalb_* | Session | Zoho sets this cookie for load balancing and session stickiness. It ensures that user requests are consistently directed to the same server during a session, helping maintain session integrity and improving website performance. |
| VISITOR_PRIVACY_METADATA | 6 months | YouTube sets this cookie to store the user’s cookie consent state for the current domain. |
| _abck | 1 year | This cookie is used to detect and defend when a client attempts to replay a cookie. This cookie manages the interaction with online bots and takes the appropriate actions. |
| bm_sz | 4 hours | This cookie is set by the provider Akamai Bot Manager. It is used to manage the interaction with online bots and also helps in fraud prevention. |
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
| Cookie | Duration | Description |
|---|---|---|
| __lc_cid | 1 year 1 month 4 days | This is an essential cookie for the website live chat box to function properly. |
| __lc_cst | 1 year 1 month 4 days | This cookie is used for the website live chat box to function properly. |
| __oauth_redirect_detector | 1 minute | This cookie is used to recognize visitors using live chat at different times in order to optimize the chat-box functionality. |
| _zcsr_tmp | Session | Zoho sets this cookie for the login function on the website. |
| rl_cookie_test | Session | Rudderstack sets this cookie to check if cookies are enabled on the browser. |
| VISITOR_INFO1_LIVE | 6 months | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| yt-remote-connected-devices | Never Expires | YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos. |
| ytidb::LAST_RESULT_ENTRY_KEY | Never Expires | Used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. |
| yt-remote-device-id | Never Expires | YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos. |
| yt-remote-session-name | Session | Used by YouTube to store the user’s video player preferences using embedded YouTube video. |
| yt-remote-fast-check-period | Session | Used by YouTube to store the user’s video player preferences for embedded YouTube videos. |
| yt-remote-session-app | Session | Used by YouTube to store user preferences and information about the interface of the embedded YouTube video player. |
| yt-remote-cast-available | Session | Used to store the user’s preferences regarding whether casting is available on their YouTube video player. |
| yt-remote-cast-installed | Session | Used to store the user’s video player preferences using embedded YouTube video. |
| _mcid | 1 year | This is a Mailchimp functionality cookie used to evaluate the UI/UX interaction with its platform. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| ct_traffic_source_cookie | 1 month | Campaign Tracker plugin sets this cookie to track where the user came from. |
| ct_user_journey_cookie | 1 month | Campaign Tracker plugin sets this cookie to record the sequence of pages a user visited before form submission. |
| _ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
| _gid | 1 day | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. |
| _gat_UA-* | 1 minute | Google Analytics sets this cookie for user behaviour tracking. |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| YSC | Session | Set by YouTube and used to track the views of embedded videos on YouTube pages. |
Advertisement
Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
| Cookie | Duration | Description |
|---|---|---|
| _gcl_au | 3 months | Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. |
| _fbp | 3 months | Facebook sets this cookie to store and track interactions. |
| __Secure-ROLLOUT_TOKEN | 6 months | YouTube sets this cookie to manage feature rollout and experimentation. It helps Google control which new features or interface changes are shown to users as part of testing and staged rollouts, ensuring consistent experience for a given user during an experiment. |
| yt.innertube::nextId | Never Expires | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. |
| yt.innertube::requests | Never Expires | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. |
| __Secure-YNID | 6 months | YouTube cookie used to protect user security and prevent fraud, especially during the login process. |
Uncategorised
Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.
| Cookie | Duration | Description |
|---|---|---|
| crmcsr | Session | No description available. |
| gclid | 1 month | Description is currently not available. |
| test | 1 day | No description available. |
| __Secure-YEC | Past | YouTube sets this cookie to store the user’s video player preferences using embedded YouTube video. |
| _mc_anon_id | Past | Description is currently not available. |